Payments & Cash Specialist

Poland Operations Personal & Corporate Banking

Job Reference #

295473BR

City

Wroclaw

Job Type

Full Time

Your role

Would you like to help us enhance our client experience, now and for the future? Are you service orientated with high risk awareness? Do you have excellent attention to detail and the ability to work in a fast-paced team? Are you looking for a role with a global organization?
We’re looking for a Payments & Cash Specialist to:

• Handle all types of investigations and inquiries regarding payments
• Collect all data necessary for the respective investigations and contact client advisors, financial institutions and other business units within UBS for more information
• Ensure reconciliations of accounts
• look for opportunities to streamline processes and improve workflow

Your team

You’ll be working in the Payments Investigations team in Wrocław. We deliver outstanding service to the multiple entities of UBS and ensure that client satisfaction is on the highest level. We also drive improvements to the overall client experience by working with other areas of the bank to ensure seamless service. Desk coverage is between 8am and 5pm – shift based.

Your expertise

• fluency in English (Italian would be a huge asset)
• strong analytical and problem-solving ability
• excellent organizational skills and attention to detail
• experience in payments, investigation or accounting; working with SWIFT
• experience in process improvement will be an asset
• client service oriented
• motivated, self-directed and driven as well as adaptable and able to work across teams and functions
• keen to serve the client through a team approach, drawing upon the know-how of other specialists but also reliable when working independently, with strong risk awareness for when to escalate issues

About us

UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors..

We have a presence in all major financial centers in more than 50 countries.

How we hire

We may request you to complete one or more assessments during the application process. Learn more

Join us

At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that its our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

Contact Details

UBS Business Solutions SA
UBS Recruiting

Disclaimer / Policy Statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.