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Customer Care Specialist with French and English - Remote Position

Foundever | Zdalnie in Warszawa, mazowieckie | PL

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Foundever with the position of Customer Care Specialist with French and English - Remote Position - Foundever which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Care Specialist with French and English - Remote Position - Foundever below matches your qualifications. Good Luck: D

Experience in a contact center or customer facing role is beneficial; Proactively provide support and assistance to colleagues and work together as a team....

Hamster Kombat
About Us Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, were the team behind the best experiences for +750 of the worlds leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Our office in Sofia is based in the city center and employs more than 800 people, supporting 32 languages all around the world. Description Responsibilities:
  • Respond to and resolve a wide variety of consumer queries by phone and e-mail;
  • taking control of situations and thinking on your feet to make smart decisions in order to resolve up to customer email or chat contacts;
  • aprovides customers with advice and information regarding clients products and services, exceeding department productivity standards and quality customer care standards;
  • carries out customer inquiries in timely and correct manner by predefined rules when escalation is needed;
  • understanding customers needs so as to be able to deliver the best solution for each of them in line with our key performance indicators;
  • navigating multiple systems simultaneously in order to update e-records promptly and accurately;
  • proactively provide support and assistance to colleagues and work together as a team.
Profile requirements:
  • Has very good command of French language (level C1) and English language (level B2/C1);
  • experience in a contact center or customer facing role is beneficial;
  • can adapt quickly to changes in products, process and technology;
  • has proven track record of excellent attendance and time-keeping;
  • has good computer literacy.
  • previous contact center and customer service experience is an advantage;
We offer
  • Competitive remuneration scheme;
  • social package including: additional healthcare insurance, food vouchers, sport card discount, social team activities, charity activities, team buildings, sport events, internal competitions;
  • work in a multinational environment;
  • opportunities for long-term professional career;
  • entirely Remote position
We are looking forward to receiving your application! Only short-listed candidates will be contacted. By applying for our vacancies, it is considered that you give your explicit consent your personal data to be processed, used and kept for the purposes of the recruitment.

Information :

  • Company : Foundever
  • Position : Customer Care Specialist with French and English - Remote Position
  • Location : Zdalnie in Warszawa, mazowieckie
  • Country : PL

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Care Specialist with French and English - Remote Position job info - Foundever Zdalnie in Warszawa, mazowieckie above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Care Specialist with French and English - Remote Position job info - Foundever Zdalnie in Warszawa, mazowieckie in 28-04-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 28-04-2024

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